Last week ICSP (International Customer Service Professionals) hosted Cocktail Networking Events in Brisbane, Sydney and Melbourne. Andrew Ellett, CEO and co-founder of Revium was invited to be the guest speaker. Andrew’s presentation focused on Social Networking and the many advantages it holds for both businesses and not-for-profit organisations. He demonstrated how social media can be leveraged for customer service, retention and sales and provided a broad overview and update on the latest social media trends, techniques and risks. The events were well attended and many ideas were brought up and discussed.
Revium will be hosting several breakfast events in 2010 and Social Networking will be one of many subjects that will be presented.